Switchvox (Sangoma): Advanced VoIP for Call Centers

Call centers: routing, queues, supervision.
Integrations: CRM and tracking tools.
Automation: workflows and advanced features.
Administration: web-based management.

A platform tailored to advanced needs: automation, integrations, web administration and performance-oriented features. Canada and the United States.

What are the use cases?

Like any PBX/VoIP platform, Switchvox relies on SIP trunks and DID numbers, with portability and redundancy to suit your needs.

Is Switchvox suitable for a call center?

Yes, especially when you need advanced options (routing, integrations, and administration).

Can a CRM be integrated?

Yes. Depending on the tool, an integration can be configured via connector, API, or custom development.

Is it compatible with Canada and the United States?

Yes. We can set up numbers, trunks and routing rules tailored to operations in both countries.