Residential VoIP (Home VoIP)

A turnkey solution to replace your traditional telephone line: unlimited calls (Canada/USA according to the plan), number porting, preconfigured equipment, and rapid activation. For signup and up-to-date plans, we use a dedicated residential site.

Who is it for?

  • Home line: calls over the internet (VoIP).
  • Porting: keep your number.
  • Simplicity: online activation and management.

For business or call center needs (IVR, queues, CRM integrations), check our page dedicated to businesses.

View VoIP for businesses →

Online signup

Residential plans and signup are done on our dedicated residential site (up-to-date offers, equipment selection, activation).

Why choose residential VoIP?

A modern alternative to a traditional telephone line: easier to manage, more flexible, and designed to work quickly at home.

Unlimited calls

Unlimited calls to Canada (and to the United States depending on the plan), with no surprise charges.

Preconfigured hardware

The equipment arrives ready to use: you plug it in and it works.

No commitment

A flexible plan: you can cancel anytime, with no complicated process.

Residential plans (overview)

Here's a snapshot of the most popular options. To see exact plans and up-to-date prices, use the dedicated residential site.

Standard
From $9.99/mo
  • No contract
  • Unlimited calls (Canada)
  • 1 local number included
  • Voicemail (easy access)
  • Caller ID
Recommended
From $19.99/mo
  • No contract
  • Unlimited calls (Canada)
  • 1 local number included
  • Voicemail + advanced options depending on plan
  • Call blocking (anti-spam)
Premium / Advanced needs
From $29.99/mo
  • No contract
  • Unlimited calls (Canada/USA depending on plan)
  • Voicemail by email (e.g., MP3) depending on plan
  • Options: AI transcription, virtual fax, etc. depending on plan
  • Priority support depending on plan

For multiple extensions/lines, please rather consult our Business VoIP.

Satisfaction guaranteed

We focus on a simple and reliable experience. If the service does not meet your expectations, you can cancel without the hassle. The exact terms (return of equipment, conditions) are detailed on the dedicated residential site.

Hardware & setup (fast)

Depending on your situation (Wi‑Fi, IP phone, analog phone, existing wiring), we offer a simple option.

Option A: Preconfigured Wi‑Fi handset

A modern handset can be provided preconfigured (Wi‑Fi, VoIP settings, etc.). You take it out of the box, plug it in, and you’re ready to call.

  • Automatic setup
  • Mobility around the home
  • HD audio quality depending on the equipment

Option B: VoIP adapter (ATA) + existing phone

If you already have an analog phone or existing wiring, an ATA adapter can simplify the transition.

1) Plug the adapter to the router and power.
2) Connect your phone (or wiring) to the adapter.
3) Enjoy activation is ready, with no complex setup.

Included features (depending on plan)

Residential plans include the essential features of a modern line (options vary by plan chosen).

Caller ID
Shown number/name (depending on availability).
Voicemail
Messages accessible easily (and by email depending on plan).
Call waiting
Don’t miss an important call.
Call blocking
Reduce unwanted calls (depending on plan).
Call transfer
Forward your calls when you’re away.
Technical support
Assistance available (terms depend on plan).

Frequently asked questions (Residential)

Is it difficult to install?
No. The hardware is prepared for quick installation. Depending on your option (Wi‑Fi handset or ATA adapter), you plug it in and the service activates.
Can I keep my number?
Yes. Number porting is generally possible depending on your situation. Online signup guides you through the steps.
Is this also for businesses?
This page targets residential customers. For business and call center needs, please view our Business VoIP page.
Where to subscribe?
On our residential site, accessible via the “Subscribe online” buttons.
Is it available in Canada and the United States?
Unlimited calling and options vary by plan. Exact details (Canada/USA) are shown on the residential site when selecting the plan.
What if I need multiple seats/extensions?
For multi-seat, IVR, or call center needs, business telephony is typically more suitable.