DID Numbers & Number Porting to VoIP

Keep your existing numbers and add local or toll-free DID numbers. We plan porting and routing to minimize interruptions. Canada and the United States.

DID Numbers

DID numbers (Direct Inward Dialing) allow receiving calls on a public number, routed to your PBX/VoIP, without a physical line per number.

  • Local numbers: regional presence.
  • Toll-free numbers: national service, depending on your plan.
  • Multi-site routing: smart routing based on origin.

Porting: how it works

  1. Validation: current account information and eligibility.
  2. Planning: date, switchover windows, critical numbers.
  3. Configuration: IVR, rules, queues, redirects.
  4. Tests: incoming/outgoing calls, quality, fallback.

Frequently Asked Questions (DID & Porting)

How long does a porting take?
The timeline varies depending on operators and the type of numbers. We plan the switchover to minimize the risk of disruption.
Can we port multiple numbers?
Yes. We manage porting in batches if needed, and configure multi-site routing.
Is Canada + United States compatible?
Yes. We can set up numbers and rules suitable for operations in Canada and the United States.