FreePBX: deployment, configuration & support

From SIP trunk setup to security and call queues, we deploy and support FreePBX for businesses and call centers. Canada and the United States.

What we implement

  • SIP Trunks : configuration, codecs, routing, redundancy.
  • Extensions : IP phones, softphones, remote work.
  • IVR : menus, schedules, transfers.
  • Call queues : ACD, announcements, reporting.
  • Recording : quality, compliance.

Security & hardening

  • Fraud prevention : rules, restrictions, monitoring.
  • Access : ACL, VPN, firewall, MFA (subject to admin).
  • Updates : maintenance and best practices.
  • Monitoring : alerts and system health.

Frequently Asked Questions (FreePBX)

Is FreePBX suitable for an SME?
Yes. FreePBX is flexible and extensible. We tailor it based on call volume, number of extensions, and required features.
Can it be used with a call center?
Yes, depending on needs. For advanced features, we combine FreePBX with suitable modules/tools, or we recommend a dedicated platform.
How to secure FreePBX against fraud?
With call restrictions, a strict access policy, a firewall, updates and monitoring. We apply tailored best practices.